TrueVow helps solo and small PI firms capture calls, qualify leads, structure case value, and support settlement decisions through one controlled pipeline.
When a potential client calls your firm, calls can route to Benjamin based on your configured schedule, routing rules, and intake setup. Benjamin answers routed calls when enabled, helping reduce voicemail leakage and missed opportunities. Benjamin walks through a structured, practice-specific intake path using pre-approved question branches configured for the firm. The flow can support yes/no questions, short structured responses, and open-ended caller responses where the firm has approved them.
Benjamin is designed to operate with deterministic intake controls and minimal generative AI. The firm controls the approved question paths, escalation rules, and recording policy. Where open-ended responses are captured, the system records and structures the caller's answer without giving legal advice or making legal judgments.
You review and approve the intake script before it goes live. Benjamin is designed to follow your approved rules and escalation paths. If a caller says something that triggers a risk flag (e.g., timing concern, adverse party admission), Benjamin routes accordingly and flags it for your review.
After each call, Benjamin assigns a lead grade based on qualification criteria you define. This is not guesswork — it is a deterministic score based on the answers provided.
Every intake record remains visible inside the portal. Benjamin may flag A+ opportunities for priority review, but TrueVow INTAKE does not use public per-lead unlock fees.
Your firm reviews and decides which opportunities to pursue.
Qualified leads can be booked into your calendar based on your firm’s configured rules. You receive a priority SMS alert with the key details: who called, why they called, and when the consultation is scheduled.
You receive the structured intake record first. If your firm enables recordings or transcripts, those can be reviewed according to your retention policy.
Most solo and small PI firms don't lose cases. They lose value inside the case. LEVERAGE is the case-structure layer between intake and settlement. It helps attorneys calculate damages, track deadline risk, run demand-readiness checks, and organize case facts for attorney review.
LEVERAGE is not case management software. It is not a strategy recommendation engine. It does not tell you what a case is worth. It structures the information you already have — and surfaces what you might be missing.
When you are preparing a demand or evaluating a settlement offer, SETTLE provides structured settlement ranges with confidence labels — so you know how much weight to give each data point.
SETTLE does not guarantee a specific settlement outcome. It does not replace your professional judgment. It provides structured, confidence-labeled signals to support your decision — before you make it.
TrueVow does not offer public checkout. All access requires application and approval. Here is how the flow works:
Submit your application. We review your practice area and jurisdiction.
If approved, you receive an invite to the customer portal.
Select your plan, set up intake scripts, connect your calendar.
Forward your phone. Benjamin starts answering after setup is complete.
We limit onboarding to maintain setup quality and protect existing users' competitive position. Not every firm is approved. If your county is at capacity, you may be placed on a waitlist.
| TrueVow | Answering Service | DIY Voicemail | |
|---|---|---|---|
| Answers routed calls when enabled | ✓ | Varies by provider | ✗ |
| Screens intake fit | ✓ | ✗ | ✗ |
| Flags priority and can book consults | ✓ | ✗ | ✗ |
| Firm-controlled recording policy | ✓ | Varies | ✗ |
| Case structure support | ✓ (LEVERAGE) | ✗ | ✗ |
| Settlement range context | ✓ (SETTLE) | ✗ | ✗ |
Broader legal AI platforms may support drafting, discovery, medical summaries, demand letters, or full case lifecycle workflows. TrueVow is intentionally intake-first.
For solo and small PI firms, the first leak usually happens before a case exists: missed calls, slow response, weak qualification, poor handoff, and no clear priority signal.
TrueVow focuses on that first leak before asking the firm to adopt a larger system.
| Broader Legal AI Platforms | TrueVow |
|---|---|
| May try to automate many legal workflows at once | Starts with call capture, qualification, and booking |
| Often requires broader workflow adoption | Can begin with phone routing and calendar setup |
| May feel built for larger firms | Built for solo and small PI firms |
| May emphasize AI breadth | Emphasizes control, approved paths, and structured records |
| May require deeper integrations | Supports structured handoff first |
No. Benjamin is not a free-form chatbot. It uses deterministic intake controls and pre-approved question paths configured for the firm. It can capture open-ended caller responses where approved, but it does not provide legal advice or make legal judgments.
Recording and transcript generation are optional. If the law firm enables them, audio and transcripts are retained according to the firm's configured retention policy. If disabled, the system relies on structured intake facts, scores, and risk flags as the core business record.
Every intake record remains visible inside the portal. Benjamin may flag A+ opportunities based on firm-approved criteria, but the firm reviews and decides which opportunities to pursue. TrueVow INTAKE does not use public per-lead unlock fees.
After approval and plan selection, setup timing depends on routing, calendar access, intake configuration, recording policy, and firm readiness. We limit onboarding to maintain setup quality. You will configure your intake path, connect your calendar, and complete a test call before going live.
No. INTAKE works as a standalone product. LEVERAGE can be used standalone or at the ecosystem price with active INTAKE. SETTLE Per Case is available to approved firms, while SETTLE Pro requires active INTAKE or LEVERAGE. Many firms start with INTAKE and add stages as their pipeline matures.
Benjamin currently supports Personal Injury intake with practice-specific qualification scripts. Additional practice areas are being developed. Check with us during the application process for the latest availability.
ROI depends on your call volume, consultation conversion rate, and average case fee. We provide a directional ROI calculator that lets you estimate opportunity captured based on your own numbers. This is a directional estimate only — not a promise, prediction, or guarantee.
Broader legal AI platforms may support drafting, discovery, medical summaries, demand letters, or full case lifecycle workflows. TrueVow is intake-first and built for solo and small PI firms. It focuses on pipeline control: capturing routed calls, qualifying leads, booking consultations, structuring case value, and supporting settlement decisions with clear product boundaries.
You do not need a full platform migration to start. Most firms begin with INTAKE, then add Nurture Agent, LEVERAGE, or SETTLE only when the workflow proves value.
Apply for access. If approved, you will experience Benjamin live before you commit.
Apply for Access →